Last Updated: October 2026

At Horvane Watches, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through horvanewatches.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

Personal Information

• Full name
• Delivery and billing address
• Phone number
• Email address
• Order and purchase details
• Payment-related information
• Information you provide when contacting customer support

We only request information that is reasonably necessary to process your order and provide our services.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Website activity and interactions
• Date and time of visits
• Referring website or source

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We may use the information we collect to:

• Process and deliver your orders.
• Confirm and communicate order details.
• Contact you regarding your purchase.
• Provide customer support.
• Process returns, exchanges, and refunds.
• Improve our website, products, and customer experience.
• Prevent fraud, misuse, or unauthorized activity.
• Maintain website security.
• Send promotional or marketing communications where permitted and where you have chosen to receive them.
• Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments may be processed through third-party payment providers.

Horvane Watches does not intentionally store complete payment card details such as full card numbers or security codes on our own servers.

Payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.

4. Cash on Delivery

If you choose Cash on Delivery (COD), we may collect information such as your name, phone number, and delivery address so that your order can be confirmed and delivered.

We may contact you by phone, SMS, WhatsApp, or other appropriate communication methods regarding your order.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember shopping cart information.
• Keep certain website functions working properly.
• Understand website traffic and usage.
• Improve website performance.
• Provide a more personalized experience.
• Measure the effectiveness of advertising and marketing campaigns.

You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect some website functionality.

6. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

• Courier and delivery companies
• Payment processors
• Website hosting and technology providers
• Analytics and marketing service providers
• Customer support or communication platforms
• Professional advisers or authorities where legally required

These parties receive only information reasonably necessary to provide their services or fulfill a legal obligation.

7. Order Delivery

To deliver your order, we may provide necessary information, such as your name, phone number, and delivery address, to the courier or delivery service handling your shipment.

This information is used for delivery, order confirmation, and related customer service.

8. Marketing Communications

With your permission, we may contact you about:

• New products
• Special offers
• Promotions
• Discounts
• Horvane Watches announcements

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in applicable marketing messages.

Please note that even if you opt out of marketing communications, we may still contact you regarding important transactional matters, such as an existing order, delivery, return, or refund.

9. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take appropriate precautions, we cannot guarantee absolute security of your information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Completing transactions
• Providing customer support
• Maintaining business and transaction records
• Resolving disputes
• Preventing fraud
• Complying with legal or regulatory obligations

When information is no longer required, we may securely delete or anonymize it where appropriate.

11. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

Horvane Watches is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of any third-party services you access.

12. Children’s Privacy

Our website is not intentionally directed toward children.

We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally permitted.
• Withdraw consent for certain uses of your information.
• Opt out of promotional communications.
• Ask questions about how your information is collected and used.

To make a privacy-related request, please contact us using the information below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Horvane Watches
Website: horvanewatches.com
WhatsApp: +92 339 4197317
Instagram: @horvane.pk

We will do our best to respond to privacy-related requests in a timely manner.